Welcome to Luminorra!

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://www.luminorra.com (“Website”) or engage with our services. By accessing our Website or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information from you when you create an account, place an order, subscribe to our newsletter, or interact with our Website. This may include your name, email address, shipping and billing address, phone number, and payment information.

1.2 Automatically Collected Information: As you browse our Website, we may automatically collect certain information about your device and usage patterns. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and interactions with our Website.

1.3 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze trends, and gather information about how you interact with our Website. You can manage your cookie preferences through your browser settings.

2. Use of Information

2.1 Provide and Improve Services: We use your personal information to process and fulfill your orders, provide customer support, and communicate with you about your purchases. We also use your information to personalize your experience and improve our products and services.

2.2 Communication: We may use your contact information to send you marketing communications, updates about our products and services, and promotional offers. You can opt-out of receiving such communications at any time by using the unsubscribe link provided in our emails or by contacting us directly.

2.3 Compliance and Legal Obligations: We may use and disclose your personal information to comply with applicable laws, regulations, or legal processes. We may also use and disclose your information to protect our rights, safety, or property, and to prevent fraud or other illegal activities.

3. Information Sharing

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing platforms. These service providers are contractually obligated to handle your information securely and only for the purposes we specify.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will provide notice of any change in ownership or the transfer of your personal information.

3.3 Legal Compliance and Protection: We may disclose your personal information to respond to legal processes, enforce our Terms of Service, or protect our rights, safety, or property, as well as the rights, safety, or property of others.

4. Data Security

We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We implement technical, administrative, and physical safeguards to ensure the confidentiality and integrity of your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

5.1 Access and Correction: You have the right to access, correct, or update your personal information. You can review and edit your account information by logging into your account on our Website. If you need further assistance, please contact our customer support.

5.2 Opt-Out: You can opt-out of receiving promotional emails by using the unsubscribe link provided in our emails. Even if you opt-out of marketing communications, we may still send you non-promotional messages related to your transactions or our ongoing business relationship.

5.3 Do Not Track Signals: Our Website currently does not respond to “Do Not Track” signals. However, you can adjust your browser settings to disable certain tracking technologies or delete cookies.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take steps to delete that information.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated Privacy Policy will be posted on our Website with the effective date. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email address]. We will respond to your inquiries as soon as reasonably possible.

By using our Website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Thank you for choosing Luminorra!